Privacy Policy
Privacy Policy for 4 Seasons 4 U Garden Accessories
1. Introduction
Welcome to 4 Seasons 4 U Garden Accessories (hereinafter referred to as “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
2. Who We Are
Business Name: 4 Seisoene Tuin Benodighede BK
Website: www.4seasons4u.co.za
Email: info@4seasons4u.co.za
Address: Plot R26 Coke Bordpad, Kleinfontein, Pretoria, South Africa
3. What Information We Collect
We may collect and process the following personal information:
Personal Identifiers: Name, surname, email address, phone number, and physical address.
Payment Information: Bank account details, credit card information.
Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
Marketing and Communications Data: Preferences in receiving marketing from us and your communication preferences.
4. How We Collect Your Information
We collect personal information directly from you in the following ways:
When you make a purchase or place an order for our products.
When you contact us via email, phone, or through our website.
When you subscribe to our newsletter or promotional materials.
When you provide feedback or participate in surveys.
5. How We Use Your Information
We use your personal information for the following purposes:
Order Processing: To process and deliver your orders and manage payments.
Customer Service: To respond to your inquiries and provide support.
Marketing: To send you promotional materials and newsletters, provided you have opted in.
Website Improvement: To enhance our website’s functionality and user experience.
Legal Compliance: To comply with legal obligations and protect our legal rights.
6. Sharing Your Information
We may share your personal information with:
Service Providers: Third-party service providers who assist us with payment processing, delivery services, marketing, and IT support.
Legal Authorities: When required to comply with the law or to protect our rights and property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
7. Your Rights
Under the POPIA, you have the right to:
Access: Request access to your personal information.
Correction: Request the correction of inaccurate personal information.
Deletion: Request the deletion of your personal information.
Objection: Object to the processing of your personal information.
Withdrawal of Consent: Withdraw consent where processing is based on consent.
8. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, and misuse. However, please note that no method of transmission over the internet or electronic storage is completely secure.
9. Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@4seasons4u.co.za
Address: Plot R26 Coke Bordpad, Kleinfontein, Pretoria, South Africa
Effective Date: 8 July 2024
By using our website, you acknowledge that you have read and understood this Privacy Policy.